Who we are

At True North Performance Solutions, we believe in the power of discipline, hard work, and strategic thinking to drive real results. Founded by Rob Shepherd, a veteran with deep roots in the Inland Northwest, our company is built on a foundation of service, integrity, and expertise in performance improvement.

Growing up in North Idaho instilled in Rob a strong work ethic and a deep appreciation for resilience and adaptability—qualities that carried him through a distinguished military career spanning the U.S. Air Force and U.S. Army. After serving in multiple roles, including Training Instructor and Evaluator, he transitioned into the federal sector, where he spent over a decade leading training and performance initiatives for the Department of Veterans Affairs, the Department of the Navy, and other government agencies. His expertise in instructional systems, training evaluation, and organizational effectiveness has shaped how businesses and agencies approach workforce development and operational efficiency.

At True North Performance Solutions, we take a no-nonsense, results-driven approach to helping businesses and organizations optimize performance. Whether it's refining strategies, improving workforce readiness, or leveraging data to drive better decision-making, our solutions are built to make a lasting impact. We understand the challenges faced by businesses in today’s ever-changing environment and offer pragmatic, evidence-based strategies to navigate them successfully.

Proudly based in North Idaho, we are committed to helping businesses in our community and beyond find their True North—the direction that leads to sustained success and measurable growth.

"Success isn’t just about training—it’s about measuring impact, refining strategies, and driving real performance. What gets evaluated gets improved."

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